Delivery Policy

UK Mainland - either by next working day insured express courier service or Royal Mail.

Depending on your order, it will be shipped by Next Working Day Express Courier or Royal Mail FREE of charge irrespective of value or weight of your order, to the UK Mainland. If by courier DPD Local can now provide you with a time of delivery within an hour based on the tracking number that will be issued to you once your order has been shipped.

Delivery to some postcodes in Scotland may take 48-72 hours.

The goods will not be held by the local courier for longer than five days, after which, they will be returned to us to await your further instructions. You will be charged the couriers return carriage rates and later re-dispatch costs.

Other UK Locations - including Northern Ireland, Isle of Wight, Scottish Highlands, Channel Islands, etc.

For non UK mainland deliveries please contact us for a price.

Overseas -

For overseas delivery please telephone DaveyDown customer services on 07825 277356, or email your enquiry to customerservices@daveydown.com with your order requirements, and we can advise you of the appropriate carriage charges, and anticipated delivery times.

We don't deliver to Post Office (P.O.) boxes or shipping agent addresses.;

Customer feedback

It was nice to have some "old fashioned" courtesy and customer service, Thank-you.

Delivery & Returns

Part of our promise to you is that we always deliver on time, and we make returns easy in the event that your purchase is not right for you. We offer free next-day delivery in the UK by either courier or Royal Mail to ensure you receive your order as soon as possible. You can even order from elsewhere in the world - just get in touch to find out about postage charges that you might incur. We also accept returns of any unopened and unused products within seven days of the receipt of your goods.

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Why buy from us

Davey Down is your top choice for luxury goose down duvets and other luxurious bedding and bed linen. We make sure to only source the best products and materials to offer you high quality, while at the same time keeping our prices affordable. We prioritise skilled craftsmanship and source our products from leading sources. Our customer service is designed to meet your needs, ensuring we go above and beyond the delivery of our products. Davey Down is committed to helping our customers with all their needs.

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