What people have been saying about Davey Down and our products
Listed below are just a few examples of the testimonials and comments received from our customers who have ordered our products :-
Just a line to say we are very pleased with the goose down topper, it has helped my husbands rheumatism greatly. Many thanks.
Bought a mattress topper from you last week after realising it was my dodgy mattress giving me restless nights and wow...what a difference! Is making getting up for work in the morning that little bit harder! Was going to buy a sort of £30/40 'good' one from a supermarket but seems by spending a few pounds extra can get something so much better. Can't fault delivery either, spot on time. Will certainly be recommending you to people and will be ordering again when I need new bedding etc...Thanks for the great service+product
I just want to thank Davey Down for the fantastic service it provides. The quality of the duvets and the pillows are second to none and are extremely good value. The customer service is also far above average; whenever I have had any questions they have been promptly answered with helpful advice. My orders have always come on time with a courtesy call. Davey Down has the standard high for all other independent companies and multi-chain retailers alike and is the only company I buy my duvets and pillows from now. Thank you so much again.
Would just like to feedback that, as expected & in line with all the testimonials on your website, customer service superb, delivery spot on, fabulous quality product - looking forward to trying the goose down mattress cover tonight - just made the bed with it & had a test lie down - feels rather wonderful. 10 out of 10, can't be improved.
My order arrived this morning, within the time frame that you so kindly gave me. I am delighted with the service that your company provides, and feel that your telephone call asking me about my delivery preferences and then providing an accurate delivery time was Customer Service at its best and way beyond most companies that I have dealt with. I have no hesitation in recommending you to my friends. Thank you very much
Mattress Protector arrived to the minute you said it would . Thank you for your help and advice yesterday and lovely to speak to you ..Totally a wonderful service.
Thank you so much for your friendlyness and excellent service. Very happy with topper and pillow wow brilliant. Quality is so well made again a huge thank you.
Thank you for great service, will recommend you. Love the topper, like sleeping on a great big cloud.
Just quick email to thank you for the prompt delivery of the items and the excellent advice you gave me prior to my purchase. I am very happy with the pillows I bought. Both types are excellent.
I just wanted to drop you a line to say i have just taken delivery of my mattress topper which i bought yesterday. What can i say, WOW this is superb quality and for an amazing special offer price, I love it!!! I will definitely be recommending your company to family and friends. Now after seeing how good this topper is, i now want to change my duvet!!! :)
Many, many thanks for all the attention and simply fantastic service you gave in the delivery of this order. If all business web-sites and efficiency came up to your standards what a difference to life it would make.The pillow arrived at its destination exactly when you said and my niece is absolutely delighted with her surprise. I sing your praises!
Thanks for all your consideration and your call yesterday evening - you have been very helpful indeed. I am therefore going to order the Gold KS 10.5 from your site and look forward to enjoying my Slumbers hereafter !!! Best wishes and thanks again Ann , your Service is Superlative !
I just wanted to drop you a line to say how impressed I am with the duvet and bedding I received last week and also with the quality and speed of the service I experienced.Many, many thanks! I'm sure I will order from you again.
Just quick email to thank you for the prompt delivery of the items and the excellent advice you gave me prior to my purchase. I am very happy with the pillows I bought. Both types are excellent
Many, many thanks for all the attention and simply fantastic service you gave in the delivery of this order. If all business web-sites and efficiency came up to your standards what a difference to life it would make.The pillow arrived at its destination exactly when you said and my niece is absolutely delighted with her surprise.I sing your praises!
Thank you so much for your friendlyness and excellent service. Very happy with topper and pillow wow brilliant. Quality is so well made, again a huge thank you.
I just wanted to let you know that the gorgeous mattress toppers have arrived safely and now we, and our guests are sleeping in Daveydown luxury! Thank you so much for all your help.
A quick note to say how thrilled I am with the bedding that arrive - on time! - yesterday. Blissful comfort from the luxurious mattress topper, very snug and easy to fit and excellent value for money too. A really comfortable uninterrupted night's sleep. Thank you. I'll definitely recommend Davey Down to friends and family.
Just to let you know I received my order yesterday. Congratulations for your excellent customer service! The mattress topper is just wonderful.
Order received today, thank you once again for your excellent service, if only every company was as good to deal with !
Just to thank you very much for taking such trouble helping me, regarding exchanging the 4.5 I ordered and then changed my mind! I'm so pleased with the 13.5 but haven't been able to use it yet as the weather's so warm. Anyway, once again thanks for your exemplary and kind customer care, so unusual these days, and I shall recommend your lovely duvets to my friends.
Just to say a huge THANK YOU for the lovely quilts and pillows you sent. Great service arriving the next day, that was a real bonus. Last night was quite chilly so i tried out the Polish Down duvet, WOW, it was heavenly. Thank you again for your great service and most helpful attention to my order.
We just wanted to let you know we received our Davey Down featherbed/topper and mattress protector. It arrived just 3 days after we ordered it (Ireland). We were sleeping on it the night it arrived and it is the most comfortable and luxurious bedding we could ever have hoped for! The quality is like no other. Heavenly!!
Thank you for your excellent customer service and your excellent bedding products. We'll be spreading the word here in the Republic of Ireland.
The High Loft Pillow arrived on time and is superb quality. I have just used my pillow for 5 nights now and have slept well each night, but the best thing is that when I wake up in the mornings my neck doesn't ache as it did, which I am so pleased about. It is so comfy that when my husband tried it he decided he would like one also, so I have sent an order off today for another one. I shall be recommending your website to all i know. Thank you once again for your advice.
Just to say that you are easily the best internet firm I have ever dealt with over the many (and I mean 'many') years of computing.
It arrived on time and is absolutely fabulous! You were right - it is amazing and so comfortable - so you don't need to eat your riding hat!! Thanks for all your help and advice.
Many thanks received today - lovely item well worth the money - will shop agan and also, will pass your website on to my mother. Happy New Year to you all.
Thank you for your phone call advising me of the delivery details for the duvet that I ordered from you. It was delivered right on time and less than 24 hours after I had placed the order! I am delighted with the Siberian down duvet and very impressed by the efficient and personal service that I received from your company. Wishing you a Happy Christmand and prosperous New Year!
Just a quick note to say how impressed I am with your service. Never have I dealt with a company being so efficient and so very service minded. Very professional from first contact, and the duvets came right on time - exactly like you have informed me. Other companies could learn a lesson or two from your business. Merry Christmas and all the best for the future. I will be back...!
I promised to let you know my husband's and my reactions to our bed once we had tried the new goose-down-on-top mattress topper and the duck down surround pillows. They are SO comfortable that I'm wondering why I didn't buy them sooner! However, we have one big probelm now - we dont want to get out of bed in the mornings!!! Thank you once again for all your help, superb products and excellent service.
I received my duvet yesterday and i would like to say how impressed i was with your customer service. Thank you.
Many thanks for the speedy efficient service and it was nice speaking to you. My order arrived at 1pm. I will recommend you highly to friends and family.
Greetings from a wet and windy Glasgow. Just a quick note to say thank you - the goose down mattress topper arrived this morning. The delivery service was excellent and the parcel arrived exactly in the hour window stated on the Interlink Express website - I am very impressed with this. Your courtesy call was also a nice touch - ias it can be very impersonal buying "stuff" on the internet - it is great to have the human touch. I am sure the topper will be really sumptuous - we will never get out of bed on these dark cold mornings !!! Thanks again for really great customer service.
The pillow arrived this morning and I want to thank you for your truly wonderful service and pleasant way of doing business. I really don't think i've come across another company to equal it. I'm so glad i stumbled upon your website and look forward to putting my head on that lovely pillow tonight.
Thanks! Everything arrived yesterday and is lovely. I think it will take a while for us to get used to such full pillows since we are used to our ancient ones that are a bit flat to say the least... Thanks for your very efficient and helpful service.
Next Day Delivery! Well done, premium quality and delivery and communications, many thanks, we will recommend to all.
Many thanks for the phone call yesterday and re-scheduling the delivery of my order. The duvets arrived minutes ago... bring on the winter! Thanks again for your excellent service and cusotmer card (and of course the lovely duvets).
I wanted to let you know how thrilled I am with the goose down mattress topper. The quaility is superb and the delivery was so fast, thank you very much.
I do so hope this message gets to Ann Davey, I wanted to say how absolutely over the moon I am at the service and quality of your company and product. I received my mattress topper less than 24 hours from placing the order!! What an absolutely fab buying experience. I work in sales and therefore realise what demands are upon, but how refreshing this has been. Here is one lady, looking forward to a fabulous nights sleep.
Dear Ann, my duvet arrived this morning at the specified time, and I just wanted to email you to thank you for what has been great customer service - keeping us informed all the way!
I received my Goosedown mattress topper, it arrived exactly the time i was given, thank you for a very efficient service. I have had three very good nights sleep, it is superbly comfortable. Very many thanks
Many thanks for your advice. The mattress topper has done exactly what I wanted it to do - my previously hard uncomfortable mattress is now a delight to sleep on. Many thanks from a very satisfied customer !
Just wanted to thank you for my delivery of topper and sheets, my husband says it is like sitting on a cloud !!!!!!!! Your service is second to none.
We put our new DaveydownTopper on our bed last night and what a luxurious feeling. Pam bought it to replace our old Topper which has seen better nights,and we were a bit dubious that we could find a suitable replacement, but we have. It is not just the product that we are impressed with,it was nice to have some "old fashioned" courtesy and customer service, Thank-you. We would not hesitate in recommending your Company to our friends and family, Best Wishes, Pam and Jerry.
Just to let you know the pillows arrived. The topper inow on the bed, it is so comfortable and together with the superb sheets (which feel so nice to touch) it is a pleasure to lie on. Once again thank you for the superb service you company and yourself give, with the personal touch which is so lacking nowadays. I will certainly recommend you to anyone I know looking to buy bedding.
Thank you very much - it's a pleasure to receive such a personal service. You will be my port of call for all things bedding in the future!
Just to let you know the topper arrived today Monday, fantastic service your company delivers, certainly recommend to you to everyone here in France one of the quickest deliveries to France we have ever received. Look forward to trying it out thank you for all of your help, don't forget to send us your brochures.
Many thanks for such prompt attention. Pillows received on Friday morning tested Saturday evening - seem to be just what we need.
Exceptionally efficient service, exceeded only by the quality of the product. We ordered the "Diamond Siberian Goose Down All Seasons Duvet " over the telephone, and paid with a German visa card. This normally causes complications. Certainly not in this case. We quickly received a confirmation request and assorted updates on the progress of the order. We were able to track the package across Europe and to our doorstep. We ordered the Superkingsize version and I must say that the quality exceeds that of other duvets that have cost 3 or 4 times the price. Highly commendable service, highly commendable quality of product. If you are looking for a duvet, Davey Down is quite obviously the place to go.
Thanks for the fantastic service Ann, it was liked I had walked into a shop and you were there to serve me. The duvet is just right, light but just the right warmth, and I will be able to use it when it gets really cold, with my 9tog. It arrived on Saturday morning very quick delivery. Many thanks.
This is just to say thank you very much for your exemplary service. Your prompt response to my query and then the immediate despatch of the goods was the very best in customer care. The bed linen arrived promptly today, your next day service is very good. I am absolutely delighted with the duvet cover, sheets and pillow cases and had intended to use them for the guest bedroom but the quality is so good I have used them on my bed instead!!!!!!!!!! I have purchased within the last year a pair of pillows, your best quality and they fit much better inside the pillow cases than my previous bed linen. Your sheets appear to be a much better quality than these French ones I bought.
No doubt we shall be back for more.
Just a quick line to say thank you very much for a speedy and safe delivery of the duvet. I am very pleased with it and I am sure that my daughter will appreciate it too; it is so much softer than her old duvet.
I am so very impressed with your service, I cannot praise you enough! After my on-line order was placed it was followed up with a very friendly telephone call and e-mail explaining each step of the procedure - which then actually happened exactly as described! The item ordered arrived on the next working day. Large companies have a lot to learn from you in terms of courteous handling of customers! I shall lose no time in recommending you to as many people as I can. Thank you so very much.
I would like to thank you for your wonderful service you provide. We have ordered some pillows from you in the past and yesterday we received our 13.5 Tog Duvet. Thank you for the prompt service and hassle free service too. Its wonderful to order from your company and you take care of the rest which is super. Your products are of amazing quality and I think that deserves a thank you.
Thank you very much for my order which duly arrived the day after the order was made. The goods look lovely and my daughter, who the order was for, is looking forward to putting them to good use. Many thanks.
Just to let you know my pillows have arrived. I'm impressed with both the speed of delivery and the quality of the goods. I will be ordering more in the not too distant future, and will definitely be recommending you to both family and friends. Thanks for the quick despatch, and may I say your customer service is what others SHOULD aspire too.
Thanks - I have received the down. If the quality of the duvet is as good as your service and delivery time, I am sure I will enjoy for many years to come. It is a real pleasure to realise that there are still firms in the UK (although getting rarer) that have great customer service and deliver on their promises.
The topper arrived last week, just as you said it would. My other half is delighted with it. Many thanks for your friendly and efficient service. I will definitely be recommending your site.
Pillows were delivered today with no hassle. We are so pleased with them and your very quick and professional service. Our 2 year old daughter even loved the box they were delivered in ! We will definitely be shopping with you again.
Just wanted to say thanks for a very good product and for fantastic service.The custom made split tog duvet has definitely helped us in tackling the problem of needing a warmer and colder bed. The duvet seems well made and is very light and comfortable. Definitely worth spending the money on. I really appreciated your help on the phone and the very personal service that got me the right duvet and very quickly. Very unusual in this day and age. Plus the duvet was certainly no more expensive than anyone else’s of anywhere near the quality. I hope your business thrives. I will be happy to recommend you to anyone.
This is just a short note to thank you all for the excellent service received when I ordered my lovely Siberian Goose Down Duvet. I wish all my on-line ordering experiences could be so swift, courteous and trouble free!!
I would like to say how impressed I am with this superb service. Ordered yesterday afternoon and arrived this morning at 10am. Had a quick look and the duvet looks fabulous, and the price amazing for a goose feather and down king size duvet! It is a present for my daughter and she will be delighted. Will definitely use Davey Down again.
Thank you for your brilliant customer service, I'm most impressed and have already told friends and family about you. Everything came as stated in less than 24 hours of ordering via the internet.
Thank you for your emails about my order and its delivery, its probably the first time that I have dealt with a company that cares so much.
Thank you very much for a wonderful service. The duvet arrived on the day you said, and is superb quality. Your information sheet states that you are "Second to None", and this is absolutely true.
Just wanted to let you know how pleased I am with the double down surround pillows I bought from you a few weeks ago. After a few nights I found that in the mornings I didn't wake with a painful / stiff neck and I have slept right through, no more interupted sleep or pain.
The family love the Gold duvets and pillows - what luxury! Our youngest is 13 years old and has had mild asthma since the age of three so we've always had to be careful with regard to all bed linen we buy. However, she has since slept under feather duvets on two separate holiday trips to Austria with no adverse reaction. This encouraged us to look into buying feather duvets for home.
I must say it was reassuring to know that your products are 'asthma friendly'
Thank you so much for the custom-sized duvet, which arrived exactly when you said it would. My daughter is very happy with it and now has warm feet! Your prices, service and communications were excellent and I would be very happy to recommend Daveydown.
Thanks very much for the duvet, and your super efficient service.it arrived early tueusday.we are very happy with it , and will be only too happy to recommend you to others.
I am amazed at the quick response. I have to say that i was impressed with your website and the fact that it gave the browser a great deal of useful information, my husband is an asthma sufferer and i had not realised that a natural filled duvet was better for him than a polyester filled one.
Just a quick note to say a big thank you for the wonderful service we have received from you. In this day and age it is so unusual to find an efficient, prompt, helpful and friendly service in the retail industry. We will definitely be recommending you! Hopefully the duvet will be good too, when we catch up with it in a couple of weeks.
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Many thanks for informing us about the progress of our order (the goose down mattrew topper). It is wonderful and came wrapped up beautifully with no damage. We will be more than happy to recommend you to anyone we can, especially those who want something for their bedding - they can't go wrong with Davey Down which we consider to be a marvellous company, especially in this day and age. Thanks again.
Many thanks indeed for your assistance and may I say a big thank you for the wonderful service provided by 'Davey Down Ltd' my quilt arrived this morning within the tracking time allocated. My daughter is delighted with her quilt (to replace the one she spilled red wine on while reading her book, I ask you. I have told her to take white the next time. I will certainly have no hesitation in recommending your company.
Recieved delivery of goods 10 mins ago. Thank you all so very much for such a professional service - very rare these days!!! It was an absolute joy doing business with you and I won't hesitate to do so again.
Very pleased with your outstanding service and product quality. Would use your company again without hesitation.