Testimonials
What people have been saying about Davey Down and our products
Listed below are just a few examples of the testimonials and comments received from our customers who have ordered our products :-
Dear Ann, my duvet arrived this morning at the specified time, and I just wanted to email you to thank you for what has been great customer service - keeping us informed all the way!
I received my Goosedown mattress topper, it arrived exactly the time i was given, thank you for a very efficient service. I have had three very good nights sleep, it is superbly comfortable. Very many thanks
Many thanks for your advice. The mattress topper has done exactly what I wanted it to do - my previously hard uncomfortable mattress is now a delight to sleep on. Many thanks from a very satisfied customer !
Just wanted to thank you for my delivery of topper and sheets, my husband says it is like sitting on a cloud !!!!!!!! Your service is second to none.
We put our new DaveydownTopper on our bed last night and what a luxurious feeling. Pam bought it to replace our old Topper which has seen better nights,and we were a bit dubious that we could find a suitable replacement, but we have. It is not just the product that we are impressed with,it was nice to have some "old fashioned" courtesy and customer service, Thank-you. We would not hesitate in recommending your Company to our friends and family, Best Wishes, Pam and Jerry.
Just to let you know the pillows arrived. The topper inow on the bed, it is so comfortable and together with the superb sheets (which feel so nice to touch) it is a pleasure to lie on. Once again thank you for the superb service you company and yourself give, with the personal touch which is so lacking nowadays. I will certainly recommend you to anyone I know looking to buy bedding.
Thank you very much - it's a pleasure to receive such a personal service. You will be my port of call for all things bedding in the future!
Just to let you know the topper arrived today Monday, fantastic service your company delivers, certainly recommend to you to everyone here in France one of the quickest deliveries to France we have ever received. Look forward to trying it out thank you for all of your help, don't forget to send us your brochures.
Many thanks for such prompt attention. Pillows received on Friday morning tested Saturday evening - seem to be just what we need.
Exceptionally efficient service, exceeded only by the quality of the product. We ordered the "Diamond Siberian Goose Down All Seasons Duvet " over the telephone, and paid with a German visa card. This normally causes complications. Certainly not in this case. We quickly received a confirmation request and assorted updates on the progress of the order. We were able to track the package across Europe and to our doorstep. We ordered the Superkingsize version and I must say that the quality exceeds that of other duvets that have cost 3 or 4 times the price. Highly commendable service, highly commendable quality of product. If you are looking for a duvet, Davey Down is quite obviously the place to go.
Thanks for the fantastic service Ann, it was liked I had walked into a shop and you were there to serve me. The duvet is just right, light but just the right warmth, and I will be able to use it when it gets really cold, with my 9tog. It arrived on Saturday morning very quick delivery. Many thanks.
This is just to say thank you very much for your exemplary service. Your prompt response to my query and then the immediate despatch of the goods was the very best in customer care. The bed linen arrived promptly today, your next day service is very good. I am absolutely delighted with the duvet cover, sheets and pillow cases and had intended to use them for the guest bedroom but the quality is so good I have used them on my bed instead!!!!!!!!!! I have purchased within the last year a pair of pillows, your best quality and they fit much better inside the pillow cases than my previous bed linen. Your sheets appear to be a much better quality than these French ones I bought.
No doubt we shall be back for more.
Just a quick line to say thank you very much for a speedy and safe delivery of the duvet. I am very pleased with it and I am sure that my daughter will appreciate it too; it is so much softer than her old duvet.
I am so very impressed with your service, I cannot praise you enough! After my on-line order was placed it was followed up with a very friendly telephone call and e-mail explaining each step of the procedure - which then actually happened exactly as described! The item ordered arrived on the next working day. Large companies have a lot to learn from you in terms of courteous handling of customers! I shall lose no time in recommending you to as many people as I can. Thank you so very much.
I would like to thank you for your wonderful service you provide. We have ordered some pillows from you in the past and yesterday we received our 13.5 Tog Duvet. Thank you for the prompt service and hassle free service too. Its wonderful to order from your company and you take care of the rest which is super. Your products are of amazing quality and I think that deserves a thank you.
Thank you very much for my order which duly arrived the day after the order was made. The goods look lovely and my daughter, who the order was for, is looking forward to putting them to good use. Many thanks.
Just to let you know my pillows have arrived. I'm impressed with both the speed of delivery and the quality of the goods. I will be ordering more in the not too distant future, and will definitely be recommending you to both family and friends. Thanks for the quick despatch, and may I say your customer service is what others SHOULD aspire too.
Thanks - I have received the down. If the quality of the duvet is as good as your service and delivery time, I am sure I will enjoy for many years to come. It is a real pleasure to realise that there are still firms in the UK (although getting rarer) that have great customer service and deliver on their promises.
The topper arrived last week, just as you said it would. My other half is delighted with it. Many thanks for your friendly and efficient service. I will definitely be recommending your site.
Pillows were delivered today with no hassle. We are so pleased with them and your very quick and professional service. Our 2 year old daughter even loved the box they were delivered in ! We will definitely be shopping with you again.
Just wanted to say thanks for a very good product and for fantastic service.The custom made split tog duvet has definitely helped us in tackling the problem of needing a warmer and colder bed. The duvet seems well made and is very light and comfortable. Definitely worth spending the money on. I really appreciated your help on the phone and the very personal service that got me the right duvet and very quickly. Very unusual in this day and age. Plus the duvet was certainly no more expensive than anyone else’s of anywhere near the quality. I hope your business thrives. I will be happy to recommend you to anyone.
This is just a short note to thank you all for the excellent service received when I ordered my lovely Siberian Goose Down Duvet. I wish all my on-line ordering experiences could be so swift, courteous and trouble free!!
I would like to say how impressed I am with this superb service. Ordered yesterday afternoon and arrived this morning at 10am. Had a quick look and the duvet looks fabulous, and the price amazing for a goose feather and down king size duvet! It is a present for my daughter and she will be delighted. Will definitely use Davey Down again.
Thank you for your brilliant customer service, I'm most impressed and have already told friends and family about you. Everything came as stated in less than 24 hours of ordering via the internet.
Thank you for your emails about my order and its delivery, its probably the first time that I have dealt with a company that cares so much.
Thank you very much for a wonderful service. The duvet arrived on the day you said, and is superb quality. Your information sheet states that you are "Second to None", and this is absolutely true.
Just wanted to let you know how pleased I am with the double down surround pillows I bought from you a few weeks ago. After a few nights I found that in the mornings I didn't wake with a painful / stiff neck and I have slept right through, no more interupted sleep or pain.
The family love the Gold duvets and pillows - what luxury! Our youngest is 13 years old and has had mild asthma since the age of three so we've always had to be careful with regard to all bed linen we buy. However, she has since slept under feather duvets on two separate holiday trips to Austria with no adverse reaction. This encouraged us to look into buying feather duvets for home.
I must say it was reassuring to know that your products are 'asthma friendly'
Thank you so much for the custom-sized duvet, which arrived exactly when you said it would. My daughter is very happy with it and now has warm feet! Your prices, service and communications were excellent and I would be very happy to recommend Daveydown.
Thanks very much for the duvet, and your super efficient service.it arrived early tueusday.we are very happy with it , and will be only too happy to recommend you to others.
I am amazed at the quick response. I have to say that i was impressed with your website and the fact that it gave the browser a great deal of useful information, my husband is an asthma sufferer and i had not realised that a natural filled duvet was better for him than a polyester filled one.
Just a quick note to say a big thank you for the wonderful service we have received from you. In this day and age it is so unusual to find an efficient, prompt, helpful and friendly service in the retail industry. We will definitely be recommending you! Hopefully the duvet will be good too, when we catch up with it in a couple of weeks.
Proof is available regarding the authenticity of these comments on request.